Shipping policy

Processing Time

  • Orders are processed within 1–3 business days.

  • Processing may take longer during releases or high volume periods.

 

Shipping Times

  • Netherlands: 1–3 business days

  • EU: 3–8 business days

  • Rest of world: 7–15 business days

 

Delays caused by customs, carriers, weather, or holidays are beyond our control.

 

Shipping Costs

Automatically calculated at checkout based on:

  • Delivery location

  • Order weight

  • Carrier rates

 

Order Tracking

All shipped orders include a tracking number.

 

Lost or Stolen Packages

We are not responsible for:

  • Packages marked “delivered”

  • Packages lost, delayed, or mishandled by shipping carriers

 

Customers must contact the carrier directly to file a claim. Assistance may be provided where possible, but replacement or refunds are not guaranteed.